UX/UI
1st Place Hack The Woods

Orvos: Health App & Award Winning Pitch

brief

Due to old systems, effective communication in healthcare between patients and practitioners  outside of appointments is often challenging and inefficient.

The Problem

Current systems in healthcare are stressful for both practitioners and patients.

  • 21% of health professionals report filing Electronic Health Records is a major source of stress
  • 32% of patients report that managing appointments is a frustrating experience adding to a stressful situation.

My Role

Research, Ideation, UI/UX, Visual design, Prototyping, Powerpoint

Tools

Figma, Figjam, Powerpoint

Year

2022

Opportunity

Improve efficiency and increase quality of healthcare for both Patients and Practitioners

Scope

Holistic healthcare system for a better health experience

Orvos prioritizes clear communication, acting as a central hub for scheduling, aftercare, and next steps, improving the experience for both practitioners and patients. Unlike competitors, Orvos addresses the comprehensive needs of Patient and Practitioners by ensuring the involvement of all parties, maintaining essential features and enhancing the usual features.

Highlights

Key Problems in the Healthcare System

😶 Poor communication:
leading cause in patient dissatisfaction is lack of communication with healthcare professionals.
🕟 EHRs are difficult to use:
unintuitive systems cause inefficiencies and require lots of training to operate.
🚩 Weak IT security measures:
the U.S. healthcare facilities had 560+ cyberattacks in 2020 alone.

Competitors

We analyzed competitors to identify strengths and weaknesses in supporting patient-practitioner communication. We found that these platforms primarily focus on one-time visits or isolated aspects of the care process, rather than addressing the comprehensive needs of patients and healthcare providers.

Maple

Referral MD

Tia

Health Records

Referrals

Prescription Management

Patient-Doctor Communication

Process

Our Solution

🤝 Partners in Care
  • Get patients involved
  • 2–way scheduler feature
  • Collaborative medical log
  • Sharable health profile
✨ Simplify and Streamline
  • Dashboards for clear visibility and  boost productivity
  • Color coded system
    Color coded system
  • Clean text and UI
🔐 Update + Refresh Systems
  • Secure & privacy focused
  • Interface that represents reliability and trust
  • User Experience that reinforces the link between practitioner and patient

Exploring the UX/UI

With limited time, we outlined task flows and prioritized them for wireframing. This process allowed us to experiment and establish a consistent design style that was both aesthetic and accessible, tailored to our primary users and goals.

Task flow diagram with votes represented with Figjam stickers, imageInitial concepts shown through rough greyscale wireframes, image

Home Dashboard

Displays the most important and urgent content in a cascading order, making it easier for patients to manage multiple appointments.

Medical Log

Accessible timeline for patients and doctors, recording events, appointments, symptoms, and patient data. This tool allows patients to contribute to their care and simplifies symptom tracking for doctors.

Scheduler

Patients can block out unavailable dates, set scheduling preferences, and view booked appointments, providing doctors and administrators with clear availability. This streamlines the booking process.

Profile

Patients are encouraged to provide key health information to streamline appointment scheduling, making initial data collection easier when seeing new or doctors a patient hasn’t seen in a while.

Patient Overview

Practitioners can access a patient’s health profile, including relevant information from other doctors, promoting collaboration and efficiency by reducing duplicate tests.

Appointments

Practitioners can view a patient’s upcoming and past appointments with themselves and other practitioners, simplifying management and offering insight into the patient’s care.

Scheduler

Practitioners can view patients' upcoming appointments and preferences, allowing them to schedule the most appropriate times and streamline the booking process.

Lab Results

Search and sort lab results from themselves and other practitioners in one database, allowing efficient access to test results and providing clear information for informed decisions.

Post Project

Takeaways

Prioritization
Prioritizing task flows and wireframes enabled us to efficiently build out the core features. This approach also gave us the flexibility to explore various layouts and refine the scope before transitioning to high-fidelity designs.
Efficient Time Management
Despite the time pressure, our team adapted to tight deadlines effectively communicated and leveraged each other's strengths, allowing us to deliver a cohesive design and deliver a winning design.